Disability services business intelligence

We will work with you to develop an inclusive engagement approach for your disability customers that provides you with robust information to identify improvement opportunities. 

• Person-Centred Customer Experience Framework 
• Disability surveys with the intention to benchmark these within the sector. 
• Surveys can include Easy Read, Easy English, Online, In-person and Phone assisted methods. 
• Workshop and co-design facilitation, focus groups and interviews.
• Disability stakeholder engagement frameworks.

Unlock the full potential of your organisation's strategic impact.

• Collaborative creation of Theory of Change (Impact Model).
• Review of strategic activities to maximise impact.
• Exploration of growth opportunities, strengths and threats. 
• The voice of your disability customer to shape your strategy.
• Strategic project scoping and implementation support.  

Elevate your program's impact and reliability with independent evaluation services, fostering a culture of continuous improvement and strategic refinement.

• ILC grant evaluation services.
• Thorough and unbiased assessment of your program's performance. 
• Recommendations for program design enhancement.
• Program participant surveys.

Empower your organisation with timely, pertinent, and succinct policy and market information—a cornerstone for informed business and operational decision-making. 

• Mapping of the  policy and market landscape.
•  Analysis of market opportunities and potential threats.
• Identifying and distilling relevant market intelligence.
• Conduct of community surveys to engage potential markets, brand awareness or identify your market reputation.

Partner with us to transform information into actionable insights, propelling your organisation towards well-informed and strategic decision-making.